General Questions
How long does it take for us to reply your e-mail?

We will always respond to your e-mail with ASAP. We are operating from Monday to Friday from 8am to 5pm and Saturday from 8am to 1pm.

Could I get bulk purchase prices for larger quantities / regular orders?

If you are looking to order very large quantities or place orders on a regular basis of a particular item we may be able to offer further discounts. Please contact us at tel: +06-2635 273 or 018-7944921 or email: services@yfpackagingsb.com to enquiry your requirements in further details.

Will my information be kept confidential?

Yes. We take your personal information seriously and use or keep it confidential to protect your interests.

Payment-Related Questions
Payment may be made as follows:

Beneficiary Name: YF Packaging Sdn Bhd Company Reg. No: 354134H

Beneficiary Bank: Maybank IslamicBerhad

Beneficiary Account No: 5540 5320 1415

Swift Code: MBBEMYKL

Product-Related Questions
Is there multiple types of product to be chosen?

Yes, we provide multiple types of product to be chosen by customer through here.

What kind of printing method that we use?

We are glad to tell you that we are using the Single-Pass Corrugated Digital Printing Machine with eco-friendly and water proofing inks for prevention of colour fading thus preservation of the natural environment. You may click here for more information.

Order-Related Questions
Is there any minimum order quantity?

No, there is no any minimum order quantity is limit or enactment. However, specific volume and printing requirement is accepted with further enquiry and request.

Can I customise my boxes or cartons with including my company name and logo?

Yes! Just head on here https://www.yfpackagingsb.com/custom-box , and please do fill in the enquiry form.

Will I receive an official invoice?

Yes! Your official invoice will be issue and despatch together with your orders. A soft copy of official invoice will be sent to your registered e-mail address once the order is delivered. In the unlikely event that you didn’t receive an official invoice, you may please to contact us at tel +06-2635 273 or 018-7944921 for replacement an official invoice purposes.

Delivery-Related Questions
Is there any shipping charges apply on my delivery?

You may kindly contact to our customer services at tel: +06-2635 273 or 018-7944921 for further information.

How long will my order take to arrive?

All ready made item(s) are ship out through express manner. It will take approximately 5-10 working days to arrive for all Peninsular Malaysia. Specific custom made order will be arrive within 14 working days after order acceptance.

My delivery doesn't arrive within the expected time?

The cut off time for orders to be process for next day delivery is 2pm (Monday to Friday) and 11am for Saturday. Orders received after 2pm will be process on the next working day. Where orders are receive on Sunday or Public Holiday (National and State Holidays) will be process on the next following working day. In the unlikely event that issues incur with your delivery, or you do not receive your orders within expected period, you may kindly contact us at tel : +06-2635 273 or 018-7944921 or email: services@yfpackagingsb.com and we will assist to track your order immediately.